Salesforce
Grow faster and work smarter with Salesforce, the world's #1 AI CRM
Salesforce brings together all your data into an all on one integrated CRM (Customer Relationship Management) platform, helping you connect with customers and share data across your team. With trusted AI and automation, you can work more efficiently and securely handle sensitive customer data.
Cloud-based System
With a cloud-based system, Salesforce enables your marketing, sales, commerce, service, and IT teams to work as one from anywhere, at any time.
All on one integrated platform
An all on one integrated platform with a single view of customer data keeps every team in sync, helping them stay productive.
AI and Automation
Boosts work efficiency with supported AI and automation to serve customers better.
What is Salesforce?
Salesforce is the #1 AI CRM, helping humans with agents drive customer success together on one integrated platform. Our best-in-class CRM apps help you create a 360-degree view of your customer across sales, service, marketing, commerce, IT, and data departments with shared, easy-to-understand data. With a single view of your customer, your teams can create connected, personalized customer experiences that build stronger relationships. Our artificial intelligence (AI) solutions help every employee be more productive with generative, predictive, and autonomous AI you can safely use with sensitive customer data. Our data solutions like Data Cloud and MuleSoft help you unlock trapped data so you can activate real-time customer data from multiple sources — whether that be CRM, legacy, or third-party data — across Salesforce CRM apps.
What does Salesforce do?
Salesforce helps you stay ahead of changing customer expectations with data tools, trusted and autonomous AI, and best-in-class apps for sales, service, marketing, commerce, and IT — all on one integrated platform. With Salesforce, your employees can be more productive with a single view of customer data that keeps every team in sync. And Agentforce works side-by-side with humans, speeding up processes and taking action autonomously. All so you can win more business, while making your existing customers happier with personalized experiences.
Sell faster, smarter, and more efficiently
Arm your sales organization with the tools and data they need to close deals faster. With Salesforce, you can scale your sales team without limits. Agentforce helps you nurture inbound leads to build pipeline, and gives every sales rep a dedicated AI coach to practice their pitches, handle objections, and negotiate before customer meetings.
Deliver effortless service 24/7
Provide consistent, personalized support experiences across your customers’ preferred channels — from the contact center to out in the field. Agentforce serves customers at any time, and seamlessly escalate to service representatives when needed.
Build long-lasting relationships that drive growth
Engage with your customers across the entire life cycle. Agentforce dynamically generates personalized journeys, marketing campaigns, and audience-specific content across email, mobile, web, and advertising – all in your brand voice and optimized based on past performance.
Grow revenue with seamless buying experiences
Offer frictionless digital commerce experiences that natively connect B2C, B2B, order management, and payments with your sales, service, and marketing apps. And with Agentforce in the mix, you can now give every customer a dedicated personal shopper that delivers personalized recommendations and streamlines purchases.